SOLVED 2018 JUNE NMIMS ASSIGNMENTS

ACADEMIC WRITING SERVICES

Global Study Solutions

Dr. Aravind Banakar

aravind.banakar@gmail.com

www.mbacasestudyanswers.com

9901366442 – 9902787224

SOLVED 2018 JUNE NMIMS ASSIGNMENTS

NMIMS JUNE READY ASSIGNMENTS

NMIMS JUNE 2018 CUSTOMIZED ASSIGNMENTS

NMIMS 2018 ASSIGNMENTS

NMIMS JUNE ANSWER SHEETS

NMIMS JUNE ASSIGNMENTS

2018 June NMIMS PGDBM ASSIGNMENTS

NMIMS UNIQUE ASSIGNMENTS

NMIMS 2018 MBA ASSIGNMENTS

NMIMS PLAGIARISED ASSIGNMENTS

Customer Relationship Management

1. If you had to choose from the models of CRM, which one would you opt for? Justify how the chosen model will benefit the BFSI sector. (10 Marks)

2. As a customer which kind of loyalty do you demonstrate towards your preferred brands? What primarily drives you to be loyal towards a provider? (10 Marks)

3. Tasty Treats is a café chain you have started from ground up with your hard work, focus and perseverance couple of years ago. After breaking even, recently your cafés are gaining popularity and you are expanding your business. The growth is rapid and your staff seems unprepared for the increase in volume of customers and managing the interactions smoothly.

a. Your staff doesn’t understand the consumer’s perception of the complaint process. Explain it to them in a simplified manner to better equip them to avert complaints. (5 Marks)

b. How will you guide your staff to handle complaints from irate customers, in case they occur? (5 Marks)

Enterprise Resource Planning

1. Explain business model of Tata Consultancy Services (TCS) using Four Box Business Model. If you were CEO of TCS, which element of this business model you would like to change for increasing revenue of TCS? (10 Marks)

2. Acme Mart is a five-year old retail chain company having 20+ retail stores across Mumbai and Pune. It is expected to grow its store network to more than 100 stores in next five years. Would you recommend data warehousing to this company? Justify your recommendation. (10 Marks)

3. “What brought us here will not take us there!” Mr. Kale started the annual review meeting with this statement. Being a Founding Director of Indictrans Pvt. Ltd., Mr. Kale was well aware of efforts put over years by all managers participating in this meeting. With these efforts, Indictrans Pvt. Ltd. has become one of the largest service providers for open source ERP software called ERPNext. Mr. Kale now wants its company to grow further at faster rate by entering new markets and channels.

a. What action items would you recommend to Mr. Kale for aggressive growth of Indictrans Pvt. Ltd.? (5 Marks)

b. Which ERP trends will you recommend to Indictrans Pvt. Ltd. to focus on for its future growth? (5 Marks)

Logistics Management

1. Logistics companies in India are waking up to the global trend of offering green services to their customers and are showcasing what they do to reduce their carbon footprint. In your organization how will you have Green Manufacturing incorporated in Logistic Planning? (10 Marks)

2. Physical distribution has two major objectives, namely decreasing the cost of delivery and increasing customer service levels. Discuss briefly with examples, various objectives in terms of total cost goals and customer service goals. (10 Marks)

3. You have joined PerfectParts Manufacturing Co as Operations Head. You observe the organization does not have a formal inventory management system and use Ad Hoc approach for inventory management. Also the number items in the inventory are very high. Your priority is to quickly reduce the quantities of items and the number of items.

a. State the techniques you can use to reduce quantities of items (5 Marks)

b. State the techniques you can use to reduce number of items (5 Marks)

Operations Management

1. Pick up an organization and discuss the various factors an operations manager should consider before choosing a production processing system for the organization? (10 Marks)

2. With reference to a particular organization, explain the inputs of MRP System? (10 Marks)

3. An electronics company purchases transistors at Rs.30 per unit. An annual requirement of the transistors is 5000 units. The ordering cost is Rs.200 and carrying cost is Rs.4 per unit, lead time is 5 days.

a. Calculate EOQ (5 Marks)

b. Reorder point based on the given information. (5 Marks) (Assume 275 working days).

Supply Chain Management

1. You are a SCM consultant appointment by a Pharma company who wants to lease a warehouse in a Metro like Mumbai. Considering short term life cycle of following FIFO, maintaining safety stocks & quick retrieval is extremely critical. Considering high rentals in Metro, leasing space is equally critical. Movement of material fairly depends on -customer’s requirement as forecasted; the process of which is fairly established. Please suggest steps that consultant should keep in mind to suggest solution to his Pharma clients for inventory management. Do you think VMI concept may help here for non-shelf life kind of items here? (10 Marks)

2. With the Independence Day around the corner, Small Basket a grocery retailer has announced “Drop till you shop” offer wherein it is offering online groceries at rock bottom prices. Tempted by the attractive prices, Mrs. Chandru decides to shop using the Small Basket app. When she browses the app, she discovers too many appealing deals, and as a result shops much more than what she normally would have. When Small Basket launched this scheme in 2015, they sold goods worth Rs. 26 million. Encouraged by the response, they ran the scheme for three days in 2017. During this three day period, approximately two million people shopped for a variety of produce. There were reports that the company experienced out of stock situation for stocks of several popular items (grocery and staples, fruits and vegetables) that had been exhausted. Predicting the demand for such schemes is always a tricky job. How do you think Small Basket can forecast better to avoid stock-outs in this case? Do firms that forecast correctly rely on cross-functional as well as cross-organizational trust? (With suppliers and distributors). Justify your answer. (10 Marks)

3. Starbucks is pretty much a household name in India now. But like many of the most successful worldwide brands, the coffee shop giant has been through its periods of supply chain pain. In fact, during 2007 and 2008, Starbucks leadership began to have serious doubts about the company’s ability to supply its 16,700 outlets globally. As in most commercial sectors at that time, sales were falling. At the same time though, supply chain costs rose by more than $75 million.

Supply Chain Cost Reduction Challenges

When the supply chain executive team began investigating the rising costs and supply chain performance issues, they found that service was indeed falling short of expectations. Findings included the following problems 

Fewer than 50% of outlet deliveries were arriving on time 

A number of poor outsourcing decisions had led to excessive 3PL expenses 

The supply chain had, (like those of many global organisions) evolved, rather than grown by design, and had hence become unnecessarily complex

The Path to Cost Reduction

Starbucks’ leadership had three main objectives in mind to achieve improved performance and supply chain cost reduction. These were to: 

Reorganize the supply chain 

Reduce cost to serve 

Lay the groundwork for future capability in the supply chain

In order to meet these objectives, Starbucks divided all its supply chain functions into four key groups, known as “plan” “make” and “deliver”. It also opened a new production facility, bringing the total number of U.S. plants to four. Next, the company set about terminating partnerships with all but its most effective 3PLs. The remaining partners were then managed via a weekly scorecard system, which was aligned with renewed service level agreements.

Supply Chain Cost Management Results

By the time Starbucks’ supply chain transformation program was completed, the company had made savings of more than $500 million over the course of 2009 and 2010, of which a large proportion came out of the supply chain, according to Peter Gibbons, then Executive Vice President of Global Supply Chain Operations.

a. What is the significant and substantial change according to you is taken by Starbucks to improve on overall performance of their supply chain. (5 Marks)

b. How do you think objective laid down by Starbucks Leadership would have helped them to achieve this sustainable improvement in supply chain? (5 Marks)

Total Quality Management

1. All Automobile manufacturers have a strategic alliance with their suppliers. What do you think are the many important factors their relationship depended on? Discuss with examples. (10 Marks)

2. Hero Honda Motors have a Quality Circle under the name “Sunrise Quality Circle”. Similarly many other Indian organizations have successfully implemented the concept of Quality Circle. What are the objectives of these organization for Quality Circle and what do you think are the factors for its success? (10 Marks)

3. You are Head of a manufacturing unit and want to implement control chart in one of your injection molding shop. Hourly random 500 units are inspected for defects and the average defectives are 3.5%.

a. What type of control chart will you use and what will be its control limits? (5 Marks)

b. What are the other types of control chart used in monitoring a process? (5 Marks)

ACADEMIC WRITING SERVICES

Global Study Solutions

Dr. Aravind Banakar

aravind.banakar@gmail.com

www.mbacasestudyanswers.com

9901366442 – 9902787224

SOLVED 2018 JUNE NMIMS ASSIGNMENTS

NMIMS JUNE READY ASSIGNMENTS

NMIMS JUNE 2018 CUSTOMIZED ASSIGNMENTS

NMIMS 2018 ASSIGNMENTS

NMIMS JUNE ANSWER SHEETS

NMIMS JUNE ASSIGNMENTS

2018 June NMIMS PGDBM ASSIGNMENTS

NMIMS UNIQUE ASSIGNMENTS

NMIMS 2018 MBA ASSIGNMENTS

NMIMS PLAGIARISED ASSIGNMENTS